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Last week I posted about Bike Shops that suck. Unfortunately, most of us had concurred that there are a lot of shops out there that suck. However, there are also shops out there that don’t suck, so here’s my top three of what I expect from a bike shop:
1. Knowledgeable and friendly stuff. – I expect for the person who’s helping me to know their stuff and answer all questions in a non-condescending manner.
2. Competent Mechanics -If I’m taking my bike to a ‘pro’ mechanic, I want my bike back promptly and the work to be done right. Nothing sucks more than to go back to the shop because the bike was not fixed correctly.
3. Bike Fit- It doesn’t matter if I’m shelling a couple of grand or a couple of hundred for a bike, the bike should be adjusted to my body geometry so riding the bike would be comfortable.
Feel free to share what is it that you expect from a shop, who knows, maybe a shop manager is reading this.